Once you have shopped on the KSunLabel.com website and have completed the checkout process, you will be informed on the progress of your order and will be sent emails confirming the following processes:
Order Acknowledgement
After your order has been received you will get an email that acknowledged you have placed an order with KSun Label.
Order Confirmed
Once your order has been acknowledged and it is confirmed in our inventory system that the item that you ordered is in-stock, you will receive an email that confirms that we can place your order.
Order in Progress
Once your order has been confirmed, it will then be packaged and sent to our shipping department. You will receive an email letting you know that your product has successfully been processed.
Order Shipped
The day that your order is shipped, you will receive an email with the tracking information of the package and its expected arrival date. You can check the status of your package at anytime within your account on KSunLabel.com.
Note: If you do not receive any of these emails confirming your order has been received, please Contact Us to check on the status of your order. If you have any other questions regarding your order, please feel free to Contact Us.
After You Have Received Your Order
After you have received your order you have 7 days to return the item if you are not satisfied with your purchase.
Please Note: After 7 days, any purchases made on KSunLabel.com will no longer be covered under our Return Policy.
INTERNATIONAL Orders: Wire Transfer only on international orders. (Except Canada)